SkyHosting

Privacy Policy

Last Updated: 5/23/2025

1. Introduction

SkyHosting ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, the "Service").

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for an account, make a purchase, or contact us. This information may include:

  • Name
  • Email address
  • Billing address
  • Payment information (processed by third-party payment gateways)
  • IP address
  • Usage data (e.g., server logs, interactions with our website)

We may also collect non-personal information, such as browser type, operating system, and aggregated usage statistics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Process your transactions and manage your account.
  • Improve our website and services.
  • Communicate with you, including responding to inquiries and providing customer support.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Prevent fraudulent activity and ensure the security of our Service.
  • Comply with legal obligations.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your consent.
  • To trusted third-party service providers who assist us in operating our Service, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., payment processors, data analytics providers).
  • To comply with legal obligations, such as responding to a subpoena or court order.
  • To protect and defend our rights or property, or the safety of our users or the public.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. You can control the use of cookies at the individual browser level.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. Please contact us to exercise these rights.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@skyhosting.live.